Channel program · Distributor and vendor

Symbiosis: a season-by-season program to activate Ingram Micro's HPE partners

We turned an incentive plan into a program with its own identity: creative concept, private landing page with rankings, welcome kit, emails and target-based rewards.

Ingram Micro wanted its HPE partners to sell more data center solutions to mid-market and SMB customers, and to keep doing so throughout the year. TMR designed Symbiosis, a program that splits the year into seasons, sets sales milestones for each partner and keeps the conversation going with challenges, content and rewards.

Ingram Micro · HPEPartner program · Incentives2024

The program, in four figures

24HPE partners. Taking part in the autumn stage, each with its own sales targets.
13 of 24reached a milestone. In autumn, up from 9 partners in the summer stage.
8reached the top milestone. The third target level of the autumn stage.
145%of combined base targets. Participants' HPE sales in autumn compared with the sum of their first milestones.
Client
Ingram Micro, with its HPE partner network
Sector
Technology distribution · data center solutions for mid-market and SMB
Market
Spain
Period
2024, with summer and autumn stages
Services
Program concept · private landing page with rankings · welcome kit · HTML emails · targets, tracking and rewards

The challenge

Keeping partners active all year, not just at launch

Incentive programs often start strong and lose momentum within weeks. Ingram Micro needed its HPE partners to have reasons to come back: clear targets, visibility of their progress and recognition when they hit them.

The program also had to support a specific commercial priority: growing HPE data center solutions among small and mid-sized companies.

Four ways to grow

  • 01Grow the number and quality of each partner's customers.
  • 02Drive HPE data center solutions for mid-market and SMB.
  • 03Improve the sales cycle and return on investment.
  • 04Increase cross-selling within each account.

What we did

An ecosystem in five parts

TMR designed the program and ran it end to end, working with the Ingram Micro team, who set each partner's targets.

01 · CONCEPT

Symbiosis and the four seasons

The concept starts from a simple idea: distributor, vendor and partner form an ecosystem that grows when everyone looks after it.

The seasons set the rhythm of the year: each one opens new challenges, content and rewards, and lets the program adapt without losing continuity.

02 · PRIVATE LANDING PAGE

A space of their own for every partner

Each partner logged in to a personal profile, visible only to them, showing progress against their targets.

The platform included an overall ranking, incentivised tasks, resources, rewards and a reporting form, with monthly sales updates.

Own domainingrammicrosymbiosis.com
03 · WELCOME KIT

A welcome people remember

Every participant received a welcome letter and a potted plant, the program's symbol, branded with the Ingram Micro and HPE logos.

Symbiosis welcome kit design: wooden box with the program logo and a concrete pot with a plant
Welcome kit design: branded box and potted plant.
04 · EMAIL

A conversation at every stage

We designed and sent HTML emails for the welcome, each stage launch, reminders and winners, with delivery and open reporting.

05 · TARGETS AND REWARDS

Three sales milestones per partner

Each partner had three sales milestones per season, sized to their business. Reaching the first, second or third unlocked rewards of €100, €200 or €300.

ManagementAchievement calculation, winner announcements and gift card delivery

The centrepiece

The program landing page

A visual identity inspired by nature and the HPE symbol, so the program was recognisable at a glance and didn't feel like another incentive PDF.

SymbiosisBienvenidosPremiosAcceso

Ingram Micro · HPE

Bienvenidos a Symbiosis

Un programa que te ayudará a impulsar tus ventas, salvaguardar y mejorar el entorno, cuidando de aquello que nos hace crecer.

¡Cuidemos el entorno y nuestro ecosistema!

Leitmotiv

Cuidarnos mutuamente salvaguardando y mejorando nuestro ecosistema, de productos y natural.

Las 4 estaciones

El programa divide el año en cuatro tramos para impulsar nuevos retos y premios.

Illustration of four trees, one per season, over the HPE symbol
Program diagram: welcome kit, seasonal challenges, points and rewards, the nursery and the partners' role

El vivero

Contenidos sobre los productos HPE listos para usar y un programa de referencias para difundir casos de éxito y sumar puntos.

Acceso partners

Recreation of the landing page (in Spanish) using its original copy and images. The site is no longer live. Hover to pause or scroll inside the frame.

The results

More partners hitting targets from one stage to the next

In the summer stage, 9 partners reached at least one milestone. In autumn it was 13 of the 24 participants, and 8 of them reached the top level.

Participants' HPE sales in autumn came to 145% of the sum of their base targets.

Partners by level reached · autumn 2024

Milestone 38
Milestone 21
Milestone 14
None11

Base: 24 partners in the autumn stage (October–December 2024). Source: program targets and achievement table. The base target is each partner's first milestone.

What a program with an identity brings

A reason to come back every season

Symbiosis gave Ingram Micro a structured way to activate its HPE partners: targets tailored to each one, visible tracking and recognition at every stage.

The program's identity, from the landing page to the welcome kit, helped the proposal stick and stand out from other channel communications.

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Transparency notice: the text and charts on this page were produced with the help of artificial intelligence and reviewed by the TMR team (EU Regulation 2024/1689, art. 50).