Partner program · Vendor and distributor

Growth Partner Program: a partner competition to grow the Dell Technologies channel

We turned training, certifications and demand generation into a team race, with challenges, points and rewards.

Dell Technologies and Arrow needed their partners to grow both revenue and certification level. TMR conceived and ran the Growth Partner Program (GPP): a competition in which partners race as teams and every action earns points. For more than five consecutive years, Arrow and Dell Technologies regarded it as a best practice in EMEA.

Dell Technologies · ArrowChannel program · Demand generationFive-plus editions

The program, in four figures

+235.6%revenue growth. Comparing the start and close of each program.
5+consecutive years. Recognised as an EMEA best practice by Arrow and Dell Technologies.
43%Titanium or Gold partners. Among the partners enrolled in the program.
3partner tiers. Titanium, Gold and certified, in the same competition.
Client
Dell Technologies, with Arrow as distributor
Sector
IT infrastructure · partner channel
Market
Spain, recognised across EMEA
Period
Five-plus consecutive annual editions
Services
Concept and creative · program platform · partner coordination · demand generation · training and certifications · ROI measurement

The challenge

Activating partners with very different tiers and resources

A channel program has to work for Titanium, Gold and certified partners at the same time, each with different capabilities, teams and goals.

Dell Technologies and Arrow wanted all of them to move forward: more revenue, more certifications and marketing actions with demonstrable returns.

The program had three goals

  • 01Grow each partner's revenue over the edition.
  • 02Increase certifications and partnership level.
  • 03Measure the return of every demand generation action.

What we did

Five stages, from start to finish line

TMR designed the program and coordinated it with vendor, distributor and partners throughout the competition.

01 · STRATEGY

A competition concept

We created the leitmotiv, look & feel, creative, communications and program site, built around a racing world: teams, pit stops and the finish line.

02 · TAILOR-MADE

A plan for every team

Each virtual partner team received an action plan suited to its tier, territory and goals.

03 · PIT STOP

Training and certifications

Through the Wrooom Academy, we supported partners in their training and in earning certifications.

04 · DEMAND GENERATION

Actions in every territory

We found the right local technology forums for each partner and supported events and demand generation actions.

05 · RETURN

Every action measured

We documented the return of each action with claims, invoices, photo evidence and tracking of every lead through to opportunity.

CloseFinal program evaluation and executive report

The pieces

A competition identity

Track pieces and cars from the Growth Partner Program visual world
The visual world: track pieces to build the race.
Growth Partner Program circuit split into four sectors
The circuit by sectors: the stages of each edition.
Team cars from the Growth Partner Program
The teams: each partner team, one car.

The results

More revenue and a better-certified channel

Total revenue of participating partners grew 235.6% between the start and close of each program.

The program brought together partners of every tier: 10% Titanium, 33% Gold and 57% certified.

Enrolled partners by partnership tier

Titanium10%
Gold33%
Certified57%

Distribution of enrolled partners by Dell Technologies partner program tier. Revenue growth compares the start and close of each edition.

Methodology

A program measured from start to finish

Each edition was planned with per-partner targets, run with documented actions and closed with a return report for vendor and distributor.

The competition gave partners a reason to move forward together, and gave Dell Technologies and Arrow a clear view of which actions generated business.

Want your partners to compete to grow?

We design and run channel programs with targets, training, demand generation and ROI measurement.

Let's look at your channel

Transparency notice: the text and charts on this page were produced with the help of artificial intelligence and reviewed by the TMR team (EU Regulation 2024/1689, art. 50).